June 1st officially kicks off the 2012 Atlantic hurricane season. We have not even completed the first half of the year and the East Cost has already seen it’s first tropical storm with Alberto. 2011 marked a disastrous year for many businesses. There were weeks when people were not able to leave their houses or come into work. Except for our hosted customers.
Our hosted customers found that their email, applications, desktops and storage were all available to them. The following three products made the difference between getting work done or losing the opportunity to:
Hosted Exchange: We have made the investment and commitment to keep your electronic communications services always available. All of our servers have substantial UPS power and for long term outages like the Halloween snow storm of 2011 or Hurricane Irene we run on generator power. This means that we have full services, not just key ones that can run on battery. Our Exchange customers were able to have full access to their email either through Microsoft’s enhanced Outlook Web Access or via their smart device.
The benefits to Hosted Exchange do not stop with disaster recovery. With Hosted Exchange your company can have all of the benefits of Exchange without any of the headaches of actually having to manage it. Hosted Exchange gives you amazing communication tools while minimizing your cost and freeing up valuable IT resources. Your company will be able to take advantage of our experienced technical staff. We manage the available storage, archiving and backups. Our promise is to provide you with “Always On™” Exchange
Private Clouds & Hosted Networks: For our customers that had their networks completely hosted at our facilities they were able to make use of internet cafés or if their home had power they were able to work from home. Hurricane Irene caused an estimated $18.7 billion dollars in damages making it the sixth most costly hurricane of the Atlantic in the last 62 years. This does not include the money lost because people were not able to work and perform their job functions or the costs associated with high insurance rates. Some of those costs could have been avoided.
It does not take a lot to get started either. In many cases there is nothing to purchase. The server, Microsoft licenses (Windows, Office, etc) and storage are all rented. If you have software applications like QuickBooks or MAS90 that you already own, can be loaded onto the server. Like our other hosted services you only pay for what you need. If your employee count goes up or down, a quick phone call to us is all it takes to adjust your limits.
Hosted VoIP PBX: We are also very proud to announce the release of two new hosted products. pds2k.com now offers Hosted 3CX PBX and Microsoft Lync solutions. These solutions take the PBX and voice communications out of your offices and move them to our data center. The 3CX solution offers you an enhanced PBX solution with Call Center features and rich media. The Microsoft Lync solution offers you the latest in unified communications and team collaboration. Like with the Hosted Exchange and Private Clouds, we can keep your communications running even when your office or facility is not.
One of the areas of concern with hosted voice communications has always been: “This is a shared service so how can I be sure my company information is secure and separate from other companies?” Unlike many hosted systems, we are offering you a dedicated server. Just because your system is hosted does not mean that you should have to give up the benefits of having a dedicated system. You can have access to the administrative control panel, or if you prefer to have a fully managed solution our technicians will do everything for you.
Now we are making it easier than ever to take control of your network and technology. Call us today at 860.450.1737 or email us at email@example.com. We can show you how to take advantage of these solutions and harden your business against disaster!